Week 12 post 2

Pick one concept from the assigned reading that you found useful or interesting and discuss it.

I found the Organizational Chart: Campus Safety Department at XYZ University especially interesting. Before I read this chapter, I never realized that there are three kinds of flows: downward flow, upward flow, and horizontal flow.
I am working at a cake shop, and I really feel a good utilization of these flows is necessary for organizations. My coworkers and my job is to sell cakes at a shop. Our boss/chef sends cakes to the cake shop from a factory that is 20 minutes away by a car. Thus, our boss is always at the factory making cakes and creating new cakes, so he rarely comes to the shop. Since he doesn’t have time to sell cakes, we (the sellers) know more about actual reactions from the customers towards our cakes than the chef.

There are meetings where we can exchange our ideas and the idea of the chef, but it takes place only once few months. Sometimes the chef sends cakes a lot more than we can sell in a day. Sometimes we run out cakes when there are lot more customers who want to buy. I want to suggest to my boss, that we should strength our upward flow so we can sell our cakes more efficiently.